FAQ

Most cut-to-order linens require approximately 3–4 business days for production. Larger orders may require additional time.

Your estimated delivery date, including production and shipping, is displayed at checkout.

Yes, rush production may be available for an additional fee, subject to approval and scheduling availability.

Please contact our team before ordering to confirm your deadline. Expedited shipping alone does not shorten production time.

Free Economy Shipping is available on qualifying orders of $249 or more within the contiguous United States.

Exclusions apply, including pipe and drape hardware, charger plates, and certain other products. Handling and packaging fees apply, and delivery times may be longer.

View Shipping Details →

Your estimated delivery date is provided during checkout based on your products, processing time, shipping method, and destination.

We recommend ordering early, especially for time-sensitive events.

Yes! Free warehouse pickup is available in Los Angeles, California.

Select the pickup option at checkout. We will notify you when your order is ready. Please do not arrive before confirming your pickup time.

739 E 60th Street, Los Angeles, CA 90001

Same-day pickup may be possible for certain in-stock hardware items.

Please contact our team to confirm product availability and pickup arrangements before placing a time-sensitive order.

Yes, we ship internationally. Shipping rates are calculated during checkout.

For larger shipments, contact us to discuss freight quotes or arranging your own freight forwarder.

Tracking information is provided once your order ships.

For production or order status inquiries, reply directly to your order confirmation email and our team will assist you.

Yes! We highly recommend ordering a swatch before purchasing larger quantities.

Look for the "Buy a Swatch" option on eligible product pages. You may also purchase fabric by the yard for a larger sample.

Your ideal tablecloth size depends on your table dimensions and desired drop length.

For a floor-length appearance, add twice the table height to the tabletop dimensions.

View Linen Size Guide →

We make every effort to represent product colors accurately, but colors may appear different depending on your screen.

Dye lot variations may also occur. For the most accurate color matching, we recommend ordering a current fabric swatch.

Some tablecloth sizes exceed the width of the original fabric, requiring panels to be joined.

Seam placement depends on fabric width and tablecloth size. We aim to position seams in less visible areas whenever possible.

Minimum quantities vary by product, collection, and size.

Some products are available individually, while others may have minimum order requirements. Please refer to the product page for available quantities.

Yes. Our website offers competitive wholesale pricing to event professionals and individual customers.

For bulk orders exceeding $10,000, contact our team to discuss available volume discounts.

We may offer price matching on identical products with the same specifications from U.S.-based suppliers.

Contact our sales team with the product information and competitor pricing for review.

Orders cannot be changed or canceled once submitted, as many products are prepared specifically for each order.

Please carefully review all colors, quantities, sizes, and shipping details before completing checkout.

View Ordering Terms →

Cut-to-order products, including tablecloths, napkins, runners, drapes, and fabric by the yard, are final sale.

Certain in-stock products, such as charger plates, flatware, and pipe hardware, may qualify for an approved return. Requests must be made within 7 business days of delivery or pickup, and a 45% restocking fee applies.

View Full Return Policy →

Please inspect your delivery immediately and report any damage or missing items within 2 business days.

Include photos of the products, packaging, and shipping labels. Keep the original packaging while the claim is being reviewed.

View Shipping Policy →