SHIPPING & HANDLING: We offer FREE domestic shipping on all orders of $249 (delivery will take up to 10 business days - excludes handling fees) Expedited shipping options available upon checkout.
COLOR POLICY: All fabric shades are subject to dye lot variations. Orders for the same item placed at various times may differ in shade due to changes in dye lots. Please place pending orders as soon as you receive your swatch to ensure a color match.
RETURNS / EXCHANGES: This item is CUT TO ORDER product therefore we do not accept returns.
Urquid Linen recommends dry cleaning as the preferred method to wash and care for your linens. If you choose to wash your goods yourself, please make sure that you test your goods prior to washing/drying/steaming or any other maintenance process that is performed. Urquid Linen is not responsible for products damaged through any maintenance or cleaning process. Clients are advised to thoroughly test the material they are purchasing to avoid possible damage during cleaning and maintenance. Please keep in mind that each fabric is unique and can require it's own unique instructions for the best wash possible.
Most linens should be washed in cold water and on a delicate cycle. Only use normal detergent and avoid bleach or any chemicals that can be harmful to your linens. If possible, try to hang-dry to ensure your linens aren't damaged from excess heat. Certain fabrics must avoid heat at all costs and should never be put in a dryer. For certain linens that can be used with a dryer, please only use a low heat setting. only iron your linens while there still damp with a clean and not too hot iron.
Prior to attempting to wash the linens on your own. Please test the entire wash process on a single linen or preferably a swatch of that fabric. This should help ensure if your wash process will damage the linens or not. Again, we strongly recommend using dry-cleaning as the preferred method to wash and care for your linens.
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Phone 800.590.9508 | Local 310.909.8785 | Fax 323.231.9012
All images are digital representations for illustration purposes. Color and/or texture may vary from actual fabric. Our fabric may occasionally vary by dye lot. Products online are subject to availability. Please read Terms & Conditions for more information.