| QUESTION |
| ANSWER |
| How do I place an order or get a quote? |
| To place an order or receive a quote you must speak with a sales rep by calling 1800-590-9508.
|
| How are the order shipped? |
| All order are shipped Via FedEx Ground!
|
| When do we return the linens? |
| All the linens should be dropped off at a FedEx location on the following
business day after the event. |
| Do you take downs/deposits? |
| No downs/deposits are needed at the time of reservations. |
| Do we have to clean the linens? |
| No, the linens are not to be washed or cleaned, that's our job. |
| Do the sashes come tied already? |
| No, you would need to tie the sashes into bows or give it any design yourself. |
| When Do I receive the linens? |
| We
ship out the linens in order for you to receive them 1-2 days prior to
your event date. We also provided with the tracking numbers as well. |
| How far in advance do I need to place my order? |
| You
should place the order quickly as possible since we are first come
first serve. We can not promise availability until linens are reserved.
(Last minute order are possible as well.) |
| How does payment work? |
| Payment
is due in full amount anywhere within 15 business days prior to your
event date. (Without a payment no items will be shipped!)
|
| Do the sashes match with the overlays? |
| Yes! We only offer organza overlays and they will be matching with your organza sashes. |
| Can I get satin sashes under the $2.00 special? |
| No, the special is for the organza sash only. Cost w/ satin sashes will be $2.75 ea. plus round-trip S&H. |
Is shipping free?
|
| No, shipping is free only on purchase orders! Your sales rep will provide you with turnaround shipping and handling.
|
Can I pick up the linens?
|
| Yes, we are located in Los Angeles, CA.
|
Why are your prices so low?
|
| Only because we have been in the business for over 18 years.
Our pricing is based on volume.
|
